What about bandwidth?

It's not an issue if you use it humanely. Obviously if you abuse this we're going to have to let you go. So please don't share your account with the whole dorm!

Payment methods other than PayPal?

Currently unfortunately none. Although we're working on alternatives.

Are the prices monthly?

The price of the plans are paid monthly, The extras are one-time fees.

What do you mean by storage?

Your storage space is like the disk space on your computer. You can fill it up or delete files to free up space. It's your private disk on the cloud. And remains the same over months.

Is it possible to buy only for a month?

When you purchase a plan we charge the first months payment directly and create a recurring payment schedule for the upcoming months. Technically you could cancel your subscription over at PayPal and de-facto pay for only one month.

Can I take a leave for a few months and then come back?

If you stop paying, or cancel your subscription you will lose your files after a Limbo period of 7 days. But your account credentials, settings, friends and subscriptions will remain in tact. You can come back later and claim your account.

Can I upgrade or downgrade anytime?

Yes you can.

What is the refund policy?

When you sign up for Put.io, you make the payment for first 30 days. If you decide to cancel your account in this period:

• You will not be charged on the next payment cycle.
• No refund will be issued for the rest of the month.